Terms & Conditions

http://www.biocelluk.com and http://www.oilesenvitd3.com is the website and online cart of Valentis Life Sciences Limited http://www.valentislifesciences.com a company registered in England at the address 63 / 66 Hatton Garden, 5th Floor, Suite 23, London, EC1N 8LE. United Kingdom (Head Office), Company Number: 10505028 and VAT Number: 264851189.

Contact us: rsharma@valentislifesciences.com or post us at the above address.
Also, Valentis Life Sciences Limited is registered with the Information Commissioner’s Office under the registration reference ZA238831, which make us complaint with data protection.

(The biocelluk.com and oilesenvitd3.com are referred to in these Website Terms as ‘we’ or ‘us’ or ‘our’)
(The customer is referred as ‘You’)
If you have any queries, please fill in the contact from on the website and we will get back to you.

Who Can Shop?

A) Direct consumers/ customers (National and international)
 Kindly note you can shop from our Ebay Store and all policy of purchase, sales, returns etc will be as per the ebay policy. Contact us via ebay.

B) TRADE ONLY (National and international)
The trade can fill the contact us form or email to rsharma@valentislifesciences.com  and will contact you. Please note only once you have to fill the New account opening form and confirmed by us, you can order all products of Valentis Life Sciences Ltd http://www.valentislifesciences.com and our brands are website http://www.biocelluk.com and http://www.oilesenvitd3.com

Trade customers must follow simple steps for placing the 1st order with us.

Step A: Contact us and our trade team will send you an account opening form.
Step B: You place the order with our trade team and in 2 to 3 days you receive the delivery.
Step C: You can request the POS if your required we provide Posters and Shelf Stickers.
Step D: Payment strictly on proforma invoices, strictly no credit.
Step E: Our trade account team is always available to support and to work with you.

Alternatively, if you already have a trade account with us, based on Performa Invoice once payment is received, we dispatch the goods very next working day.

Trade Only: Returns & Shipping

Products MUST be returned in its original condition: unopened with all packaging/hygiene seals intact. If, for any reason you’re dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition. Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.

We regret that we cannot reimburse postage costs, for items returned from UK and outside of the UK.

We will refund your product as quickly as possible by sending the money back to your original payment method. If your card has expired in the meantime you need to email is at rsharma@valentislifesciences.com.
Once agreed, Returns will be accepted at Valentis Life Sciences Limited, Fuller Logistics 135a Edinburgh Avenue, Slough, SL1 4SW. Please don’t ship to the address, if we have not agreed your returns, we will not be liable for any Loss.

Valentis Life Sciences Limited Currently Ships to:

Signed Only Services: Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua/Barbuda, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia Hertzegovina, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Ceuta, Chad, Chile, China (People’s Republic of), Christmas Island (Indian Ocean), Christmas Island (Pacific Ocean), Colombia, Comoros Islands, Congo (Dem Rep of), Congo (Rep of), Costa Rica, Cuba, Curacao, Czech Republic, Djibouti, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French South Antarctic Territory, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran (Islamic Republic of), Iraq, Ivory Coast (Cote D’lvoire), Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrsgyzstan, Laos (People’s Democratic Republic of), Lesotho, Liberia, Libya, Macao, Macedonia, Madagascar, Mahore (also known as Mayotte), Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Melilla, Mexico, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru Island, Nepal, New Caledonia, Nicaragua, Niger Republic, Nigeria, Niue Island, North Korea (People’s Democratic Republic of), Oman, Pakistan, Palau (known as Belau), Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Island, Puerto Rico, Qatar, Reunion Island, Rwanda, Sao Tome & Principe, Saudi Arabia, Senegal, Seychelles, Siera Leone, Solomon Islands, South Africa (Republic of), South Sudan, Sri Lanka, St Eustatius, St Helena, St Kitts & Nevis, St Lucia, St Maarten, St Vincent & The Grenadines, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau Islands, Tristan de Cunha, Tunisia, Turkish (Republic of Northern Cyprus), Turkmenistan, Turks & Caicos Islands, Tuvalu, Ukraine, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna Islands, Western Sahara, Western Samoa, Yemen (Republic of), Zambia, Zimbabwe.

Tracked Only Services: Aland Islands, Andorra, Australia, Austria, Belgium, Brazil, Canada, Canary Islands, Croatia, Cyprus, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hongkong, Hungary, Iceland, India*, Ireland (Republic of), Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Russian Federation, San Marino, Serbia, Singapore, Slovak Republic, Slovenia, South Korea (Republic of), Spain, Sweden, Switzerland, Turkey, USA, Vatican City State.
Tracked and Signed Services: Argentina, Barbados, Belarus, Belize, Bulgaria, Cambodia, Cayman Islands, Cook Islands, Ecuador, Georgia, Indonesia, Japan, Moldova, Romania, Thailand, Tonga, Trinidad & Tobago, Uganda, United Arab Emirates.