Shipping and Returns (FAQ): Biocell Collagen Shots, Biocell Face Sheet Mask, Biocell Capsules.

Frequently Asked Questions

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Yes we ship worldwide in UK and Internationally.

UK customers receive  delivery within 2 to 4 day and International customers gets the delivery within  4 to 15 days depending  on customs clearance in your country.

All our delivery in UK are signed for  and parcels are tracked. For international delivery all are tracked delivery. Kindly allow the above timeline mentioned in point 2, due to covid pandemic sometime delivery are delayed. If you didn’t receive your delivery contact us writing msg on chat or email

Sometime your country outside EU may charge customs or duty on import, its your responsibility to pay if any such to your country authorities. All products are shipped from United Kingdom.

We do take returns only if the condition and packaging is original and not at all tampered.  Health and Beauty products once open has a strict guidelines and we cannot take returns.

All products are manufactured in EU and under the strict EU guidelines.

We are always happy to help and answer your queries. Kindly read FAQs and each products detail on each product page and if still have any query leave us a message on chat or email